Consumer — definition
Defines consumer for application of the Act; statutory exclusions matter.
Official law source ↗Commercial & consumer · LEGAL ISSUE GUIDE
Consumer Complaint / Refund
उपभोक्ता शिकायत
Search provisions for consumer complaints, reliefs and statutory limitation.
Understanding this legal issue
Search provisions for consumer complaints, reliefs and statutory limitation.
Jurisdiction and monetary thresholds may be governed by current rules, notifications and decisions; check the relevant forum before filing.
Key question: Is the complainant a consumer under the Act and when did the cause arise?
SELECTED PROVISIONS · NOT AN EXHAUSTIVE LIST
Core remedies
Manner in which complaint shall be made
Sets out the consumer complaint filing framework.
Official law source ↗Finding of District Commission
Sets out powers and reliefs after District Commission findings.
Official law source ↗Time limits
Limitation period
Sets limitation rules for admitting consumer complaints, with applicable qualifications.
Official law source ↗Bar of limitation
Prescribes dismissal of proceedings instituted after limitation, subject to the Act.
Official law source ↗Rights context
Equality before law
Addresses equality before the law and equal protection of laws.
Official law source ↗Before relying on these references: Read the full official law, check sub-sections, schedules, exemptions, dates, special Acts, transition rules and current judicial interpretation. Mentioning a section here does not mean it applies to every fact pattern.