Using this website

Help & Accessibility

Find information, use the available tools and tell us when something is difficult to access.

The Website Directory groups the main pages by purpose. Search page titles and descriptions, choose a category, or use both together. Select “Clear filters” to restore the full list.

The directory does not search every paragraph or retrieve court records. For the article collection, use Articles and Resources. For official case information, use Court Services & Case Tracking.

Open and use the downloads

The Downloads & Checklists page provides three plain-text worksheets individually and together in a ZIP file.

  1. Choose a worksheet and save it to your device. If it opens as text in your browser, use the browser’s save or share option.
  2. Open the TXT file in a text editor or word processor. For the combined pack, extract the ZIP first.
  3. Save your completed copy privately. The website does not receive your entries.

Some examination resources link to PDFs hosted on official websites. Their availability, format and accessibility are controlled by those websites. A scanned PDF may not offer selectable text.

Reading and keyboard navigation

These are usage notes, not a claim of certified accessibility compliance. A full accessibility audit has not been completed. If you encounter a barrier, please tell us which page and task were affected.

When something does not work

A directory search returns no pages

Try a shorter phrase, select “All categories” or clear the filters. The search matches page titles and descriptions, so a detailed legal question may not match.

An official external link does not open

Try the relevant institution’s official homepage. Portals may change or be temporarily unavailable. Please report the affected link so it can be reviewed.

A checkbox is no longer ticked after returning to a page

The preparation checklists do not save your selections. Download a worksheet if you want to keep a record of your work.

I need information in another format

Contact the practice, identify the page or document and describe the format that would help. Availability of an alternative format must be confirmed directly.

Report a website problem

Email the page address, what you were trying to do, what happened and the device or browser you used. You may also describe any keyboard or assistive-technology difficulty. Please omit passwords, identity documents and unrelated case details.

For a case-related enquiry, use the practice contact page. Reporting a website problem does not book a consultation.

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